The DR Blog

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Healing Help for Court Reporting Professionals By Kim Neeson, FAPR, RPR, CRR, CRC– Principal, Toronto, Canada This article was originally published on the Neesons, A Veritext Company blog . Court Reporting is a tough job, particularly on our bodies. But with these self-care options, captioners and court reporters might just feel better at the end of a long day. Kim Neeson (she of the very long neck and torso!) shares her experience. Exercise First For years, exercise with weights (and a trainer from time to time) helped me stave off my neck problems for long periods of time. By getting stronger physically, ...
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Q: What Do I Do If I Hear The Attorneys Talking About A Depo They Have Scheduled For Tomorrow? A: Ask the attorney if this is a deposition his office is scheduling; and if so, what is the start time. Or ask opposing counsel if the deposition should be on your office’s calendar. By Cheryl Mangio, Cheryl Mangio – CMRS, CRR, RMR, CCR These gestures are greatly appreciated by the client and by the office – your attention to this detail may avert a coverage disaster. Do not assume your office has the scheduling on the calendar Ask the attorney if this is a deposition his office is scheduling; ...
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Q: What Do I Do If There Is A Surprise Expedite? A: I always made it a practice to ask attorneys individually before we start or during a break if there is a chance they’ll need expedited delivery. By Joe Grabowski, RMR Always be prepared for the unexpected, and usually at the most inconvenient times. Even though our online scheduling pages, and those working in the calendar, clearly ask for the expected turnaround of transcripts in order to assign the right reporter to a job, for various reasons attorneys and their staff don’t always know. Often times something comes out in a proceeding, or another witness gets added by opposing ...
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Tips For Online Learning

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This blog post is republished with permission from BlueLedge Tips For Oline Learning "Thanks to advances in remote technology, online learning programs now offer the flexibility to learn wherever, whenever, and however works best for you. If you’re new to online or distance learning, you might be simultaneously excited by the flexibility of working at your own pace, and also apprehensive about the various challenges that come with learning on your own time, outside of the classroom." Click through for Tips For Online Learning from BlueLe
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Q: What do I do if an interpreter is present, but the witness wants to “ try ” to not use the interpreter? A: Knowing that it is YOUR job to provide that clear, concise, and accurate record, you would be wise to let them know the advantages of relying on the interpreter. By Judy Stevens, RPR, CMRS, CPE We all know there are times when an interpreter is essential to making a clear, concise and accurate record, which, ultimately, is our main job. If Counsel on your assignment were astute enough to order an interpreter, they must have realized the necessity for those services based on their knowledge of the deponent. What if, ...
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Q: What do I do if the attorney becomes argumentative and condescending towards me? A: We cannot stress enough how important it is to remain professional, polite, and courteous, no matter what happens or how everyone in the room is behaving. By Joe Grabowski, RMR You may encounter a situation where an attorney becomes argumentative and/or condescending toward you as the reporter or videographer. I have had reporters in the past contact me during a break in a proceeding extremely upset with how the attorney is interacting with them, even to the point of saying “you’re the worst reporter I’ve ever worked with.” I know when ...
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Q: What Do I Do If I Want To Make A Good First Impression At A Deposition? As professionals, it is imperative that we make a good first impression. After all, studies show that people form an impression of someone in the first minutes of a meeting. Let’s look at a few easy things that you can do to make the most of those crucial few minutes at your next deposition. By Christine Randall, CSR, RPR ARRIVE EARLY Be early and set up and ready to go well before others arrive at the location. This will give you time to appropriately introduce yourself with a strong handshake and smile. At this point, introductions ...
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Tips & Tricks To Providing The Best Remote Service By Camille Schmitt – Client Services Associate – Team Lead, Schmitt Reporting, A Veritext Company & Rosalie Kramm – CSR – Principal, San Diego Facing the reality of how COVID-19 has and will continue to change our lives in multiple ways, we are starting to recognize that working from home may be what is most realistic and safe for the foreseeable future. With that in mind, many of us are looking for ways to better improve our work-from-home equipment, skills, and environment. Here are ten tips and tricks that can assist you in providing better remote deposition services, and are ...
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A QUESTION FOR OUR PARTNERS: Q: What do you do if you forget to swear in the witness? A:As soon as you realize the omission, stop the proceeding and place the witness under oath using an amended oath. By Rosalie Kramm, CSR – Principal, San Diego, CA Court reporter boards across the country periodically receive calls from frazzled court reporters who inadvertently forgot to swear in the witness, and the deposition had started. I know sometimes when an attorney says, “Let’s go on the record, I need to make a statement,” and then there is a colloquy between counsel, everyone’s timing gets off. The attorneys make their record, ...
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Q: What do you do if you're running late to a proceeding? A: If there is the slightest chance you are going to be late, immediately contact the reporting agency so they are aware of the situation and can advise the client of a possible delay. By Jan Schmitt – RPR, CSR, CCR – Principal, Washington Oftentimes, through no fault of your own, you are late to a proceeding. If there is the slightest chance you are going to be late, immediately contact the reporting agency so they are aware of the situation and can advise the client of a possible delay. Be sure to realistically estimate your time of arrival. The earlier the client ...
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A QUESTION FOR OUR PARTNERS: Q: The Assignment Goes Longer Than Anticipated? A: When accepting an assignment, you should be prepared for the unexpected. By Joe Grabowski – RMR – Principal, Maryland In spite of everything in place to get an estimated length of time an assignment will last, attorneys and their staff don’t always know, or something unexpected happens during the proceeding that makes it go longer than anticipated. When accepting an assignment, you should be prepared for the unexpected. If you’re in a situation where you have to be finished by a certain time no matter what, best practice is to let everyone know ...
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A QUESTION FOR OUR PARTNERS Q: One party wants to go off the record; another party does not! What should I do? A: The court reporter’s job is to make the record. Never go off the record unless all parties have consented to do so. By Jan Ballman – FAPR, RPR, CMRS – Principal, Minneapolis This scenario is generally encountered in proceedings that have turned acrimonious. A dynamic the reporter may encounter in this situation is the Noticing Attorney directing you to go off the record “because I hired you.” As well, someone may declare, “If you stay on the record, I refuse to pay for that part of the transcript.” ...
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A QUESTION FOR OUR PARTNERS: What do you do if one of the parties walks off with one or all of the exhibits? By Jan Ballman – FAPR, RPR, CMRS – Principal, Minneapolis A: As reporters, we are guardians of the record. The exhibits are a big part of the record that need guarding. Taking guardianship of the exhibits looks different in remote proceedings versus in-person depos , so let’s take them separately. IN-PERSON DEPOSITIONS: It’s imperative to maintain laser focus on where exhibits are placed after they have been introduced. Often exhibits are stacked in front of the witness after they have been discussed. ...
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THANK YOU TO RENEE F. JONES FOR CARING DURING COVID-19! We applaud Renee, who is recording encouraging messages for the ProHealth Home Health Hospice hotline. READ HER FULL STORY HERE > https://www.veritext.com/ rj-covidcare
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THANK YOU TO COURT REPORTER SANDY VANDERPOL FOR CARING DURING COVID-19! We applaud Sandy, who donated extra computers to a high school in need of devices for distance learning! READ HER FULL STORY HERE > http://ow.ly/ORd750zKJR
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THANK YOU TO KIM BILLINGSLY FOR CARING DURING COVID-19! We applaud Kim, who is volunteering for the Austin Disaster Relief Network (ADRN) which provides crisis intervention, stress management, prayer, financial help, household goods, housing assistance, emotional support and so much more. READ HER FULL STORY HERE > http://ow.ly/DmdK50zHM6
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We trust that you are healthy, safe and well. We had recently sent you a communication to let you know we are planning to re-open many of the Veritext offices for onsite proceedings beginning June 1st. However, we have updated/delayed some of the re-opening dates due to updated municipal guidance or executive orders. VIEW THE MOST CURRENT LIST OF OFFICES TO BE RE-OPENED AND THE DATES > As executive orders and guidance are continually adjusting during these changing times, we expect there will be updates to this list on a regular basis, so please check back often. The health and safety of our employees, clients and independent contractors ...
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After reading about how Rochelle Burnett-Baum is creating cards for seniors with her son, Rich Antoneck (Veritext President and CFO) was inspired to involve his kids in Veritext Cares! Pictured below is Blake (age 5) packing up and dropping off food at a local Livingston, NJ food bank. Thank you so much Rich and Blake for sharing your care
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Thank You to Ellie Corbett Hannum for Caring During COVID-19! We applaud Ellie, who is volunteering with the Delaware Ministry of Caring to serve breakfast to those in need. READ HER FULL STORY HERE > http://ow.ly/oyXO50zwQ
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THANK YOU TO BRIANNE FUELLHART FOR CARING DURING COVID-19! We applaud Brianne, who is creating snack care packages for hospital workers! READ HER FULL STORY HERE > http://ow.ly/FCv250zK
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